Welcome

in our service portal

Dear customer,

The aim of Scheugenpflug AG is to always deliver faultless products. If you have any complaints or if you would like to send us something for repair/maintenance, please let us know by following the RMA procedure. This guarantees a fast and efficient handling of your request. Please also use the RMA procedure for the return of incorrect orders, loaned systems or within the framework of a maintenance contract.

To access the RMA form it is necessary to register once. In case of a new operation, you only need to log in with your user name and password.

Please note that this service is only available for customers of Scheugenpflug AG in Germany.

Customers of Scheugenpflug Inc. (USA) please contact Mr. Guario Rivera in case of a return or complaint.

As a customer of Scheugenpflug Resin Metering Technologies Co., Ltd. (China) please contact your service technician directly.

Guario Rivera
+1 770 218 0835
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Service technician
+86 512 67618776 167
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